Insights - CBO Projects

Context CBO recently implemented a new Regulatory Tech (RegTech) Software-as-a-Service (SaaS) solution to replace an outdated Transaction Monitoring System for a local bank. This project focused on bolstering the client’s compliance capabilities, specifically in the monitoring of Financial Crime, while simultaneously enhancing operational efficiencies. Approach Our team achieved this by identifying vendors suitable for the […]

Blog Post

Inspiration from the APM Women in Project Management Conference

CBO Consultant Lisa Ayres recently enjoyed a day of inspiring talks, great networking, and insightful shared best practice at the APM Women in Project Management Conference 2024. She shares with us her key takeaways from the day. The APM Women in Project Management Conference was an excellent event, featuring a variety of speakers, from recent […]

Case Study

Business Analysis for a successful CRM Platform implementation with a Private Bank

Context CBO worked with a private bank in Guernsey to introduce a new CRM Platform to their business. The system efficiently holds client data, risk data, relationship management information, and associated workflows for onboarding, and client reviews. The objective was to migrate data and processes from an ‘on-premises’ system which is not built to house processes or […]

Blog Post

Celebrating International Women’s Day (IWD): Inspiring Inclusivity in Technology Organisations & Roles

This year’s theme for International Women’s Day, “Inspiring Inclusivity”, highlights the need for spaces where women of all backgrounds feel valued and empowered. As a woman who’s worked in data and technology roles for the last 10 years, I feel passionately about the role female inclusivity plays in the future success of my industry. The […]

Blog Post

Junior Consultant Yinlong Thatiyanantabhorn shares his thoughts in this quarter’s APM magazine

In this quarter’s APM magazine, Junior Consultant Yinlong Thatiyanantabhorn was asked to share some of his thoughts and experiences since moving to the island of Guernsey earlier this year and joining the CBO team. His thoughts strongly related to the importance of building relationships, which of course, is what CBO is all about… In an […]

Case Study

CBOs tried and tested framework helps Mourant introduce a new client relationship management system

Context Our client, a global offshore legal services business, had a strategic objective to invest in clients, which shaped their desire to underpin these interactions with a new client relationship management system. Through a joined-up approach, driven by accurate and informative data, they intended to enhance their client relationships as well as win new clients […]

Insight

Unlocking the Potential of Business Process Modelling: Streamline, Standardise, Succeed

Discover the transformative power of Business Process Modelling (BPM) with the expert guidance of CBO. This insight paper delves into how BPM not only identifies but rectifies operational inefficiencies, propelling your organisation towards increased productivity and resilience. By documenting your workflows, BPM fosters improved workflows and enables organisations to navigate complex change. The seasoned Business Analysts at CBO, backed by BCS certifications, provide an […]

Blog Post

Consultant Jason Gibbs achieves BCS Diploma in Business Analysis

It’s been a busy and successful time in the Business Analysis team at CBO. As a leading Channel Islands business consultancy, we are delighted that consultant Jason Gibbs has recently gained a BCS International Diploma in Business Analysis. This significant accomplishment further highlights our industry experience and commitment to upleveling our skills wherever possible. We […]

Blog Post

CBO Supports Future Consultants

Work Experience The future of project and change management is obviously of great importance to CBO. We are always looking for people with the right drive and knowledge to join our ever-growing team of industry experts. To inspire a new generation of consultants, CBO regularly host work experience placements and interns, supporting them to have […]

Case Study

CBO support Ravenscroft with Risk Management Framework

Context Ravenscroft engaged CBO’s assurance services to help them mature their Risk Management Framework (“RMF”) to ensure that it was fit for purpose to demonstrate effective risk management and risk oversight. Ravenscroft’s Chief Risk Officer (“CRO”) had a desire to mature the RMF, thereby documenting and evidencing how the elements of the RMF work together […]

Blog Post

The power of psychological safety in the workplace

We have an organisational obsession with performance. If we don’t perform at work, we don’t thrive, and we fail both individually and collectively. While there is good evidence for orienting work around appropriate goals, and being output focused to enhance performance, I’m suggesting that we are merely tinkering at the edges of true success! There […]

Blog Post

Data Protection: Five years on from GDPR

Since GDPR and the Channel Islands data protection legislation were implemented 5 years ago, personal data has become increasingly valuable and its protection more critical than ever before. Getting it wrong can be costly – for your reputation and your pockets. We sat down with Ed Mason-Smith, data protection expert and director here at CBO, […]

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