Our Team - CBO Projects

Our Team

Meet the team at CBO

We have significant experience in all elements of managing and delivering projects and change to organisations.

Philip Smith

Director

Alastair Bisson

Director

Ed Gowan

Director

Dominic Ash

Director

Ed Mason-Smith

Director

Katy Wilby

Director

David Palzeaird

Principal Consultant

Peter Le Vallois

Senior Consultant

James Briggs

Senior Consultant

Jason Gibbs

Senior Consultant

Claira Miles

Senior Consultant

Cheney White

Senior Consultant

Camilla Moore

Senior Consultant

Tim Smart

Senior Consultant

Laura Rebours

Associate Consultant

Martin Delap

Business Analyst

Abigail Mason

Consultant

Alice Beale

Consultant

Lisa Ayres

Consultant

Tom Callow

Consultant

Yinlong Thatiyanantabhorn

Junior Consultant

Our services

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Change Management

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Insights, case studies & news

Target Operating Model Design and Implementation

Context First Central Group (FCG) is a successful and increasingly influential Guernsey-based UK motor insurance provider. Established in 2008, with an ambition to out-compete established brands through technology-based agility, it sold its millionth policy in 2013. It currently employs over 500 people. In early 2014, FCG’s Group Technology Services division (GTS) completed the implementation of […]

"First Central has, in our first six years, built an incredibly successful technology-enabled insurance business. To build on this success we very quickly realised that our approach to technical development and change needed to mature at a faster rate than the rest of the business. We approached CBO both for professional advice on our future operating model, and also to bring some discipline to the implementation of this new model. I can honestly say that we wouldn’t have achieved what we have over the last 12 months without their continued guidance, and I now view them as an essential part of my management team."

Target Operating Model Design

Context This project focused on defining a Target Operating Model (TOM) for a new States of Guernsey trading asset, Guernsey Waste. This TOM informed the future management of waste operations and the delivery of the States’ Trading Supervisory Board (STSB)’s statutory obligations as a Waste Disposal Authority. CBO’s Approach CBO’s objectives were to: build an understanding […]

"As a department we have been working with CBO over a 20-month period to provide the initial two phases of a businesswide IT change programme. Their work has been professional, timely and well researched.  In addition they are good at building and maintaining relationships with staff at all levels across the organisation which has ensured a successful delivery."

Project Management Merger and Acquisition

Context In 2013 Investec Private Bank agreed the sale of their Trust Business Units, Investec Trust Jersey, Investec Trust Mauritius and Investec Trust Switzerland to Salamanca Group. CBO were engaged to lead the project management role for the separation of all IT services for the three acquired businesses from Investec Private Bank. The scope of […]

"The Investec Group has been using CBO for a number of years on various projects, including when Investec Bank (Channel Islands) (IBCI) initiated a project to implement a SharePoint Document Management Platform. IBCI decided to team up with CBO as IBCI needed their experience in preparing a detailed Business Requirements Document for the SharePoint project. CBO's previous experience was key to guiding IBCI through this very difficult process. Their experience in the tender process and project quality assurance helped to keep IBCI’s project on track and provided IBCI with the foundations to deliver the project on time and meet user expectations. With CBO's assistance IBCI is in a much better position to make the right decisions going forward as a business."

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