Our business analysts have broad experience of working with organisations to identify areas where organisations can improve accuracy, effectiveness and/or efficiency.
Business Analysis
Providing the skills and robust framework to deliver excellent Business Analysis services to ensure organisations achieve their potential and deliver on their objectives.
We have a team of highly experienced and skilled business analysts who work collaboratively with organisations to ensure benefits are delivered through projects.
Requirements Definition
Obtaining high-quality, accurate and prioritised requirements for a project or change is paramount to its success. We gather requirements using a tailored method appropriate to the business situation or organisation. This could be in the form of facilitated workshops, in-depth interviews, questionnaires, or a blend of approaches. Requirements are prioritised and documented in a detailed and standardised format so that ambiguity is eliminated, and the most effective solution can be implemented to ensure benefits are realised.
Process Modelling and Optimisation
At its simplest, Business Process Modelling seeks to improve business performance by ensuring that all the activities required to provide a product or service are effectively, efficiently and consistently coordinated. Performed well, it can deliver a number of significant advantages to an organisation. We approach Business Process Modelling for our clients with a staged model containing identification, documentation, analysis and improvement, implementation and control.
Test Management
We have a great depth of experience in test management to ensure that projects receive the required support and skills in this area. A robust test management strategy, plan and implementation of that plan is paramount to the success of any software implementation. In addition to solving minor bugs and issues with a new system or technology change, adopting a structured testing approach can greatly reduce the risk of issues and delays upon implementation.
Business Case Development
We work with you to build a strong foundation for informed decisions and successful change, that articulates and assesses both the risks and benefits through the creation of dedicated business cases. We combine our expertise with your insider know-how and understanding of your organisation to build the business case together, so it fits your strategy, objectives and has buy-in from the key people.
Does your project need our Business Analysis expertise?
We have the skills and experience to deliver a range of business analysis services to ensure that your project is a success.
Very often, real-world problems are poorly defined or understood. We can help by providing a professional view on a problem situation and guiding you towards a suitable solution, whether challenges lie at a people, process, technology or organisational level.
- Do you have a project that requires a test manager or test support?
- Do you need thorough investigation of requirements for a system or technology change?
- Do you need to eliminate waste or inefficiency through process optimisation?
- Do you require detailed analysis towards a business case or study?
Business analysis articles
Case Study
Mapping the Way Forward
Process Analysis to Enable the Next Phase of Royal Court Digitisation Context As part of its commitment to improving access to justice, our client, the Royal Court of Guernsey, was looking to develop its Case Management and Registrations projects within the Smart Court programme. Both projects are important for the digitisation of the Royal Court and […]
Case Study
Business Analysis for a successful CRM Platform implementation with a Private Bank
Context CBO worked with a private bank in Guernsey to introduce a new CRM Platform to their business. The system efficiently holds client data, risk data, relationship management information, and associated workflows for onboarding, and client reviews. The objective was to migrate data and processes from an ‘on-premises’ system which is not built to house processes or […]
Insight
Unlocking the Potential of Business Process Modelling: Streamline, Standardise, Succeed
Discover the transformative power of Business Process Modelling (BPM) with the expert guidance of CBO. This insight paper delves into how BPM not only identifies but rectifies operational inefficiencies, propelling your organisation towards increased productivity and resilience. By documenting your workflows, BPM fosters improved workflows and enables organisations to navigate complex change. The seasoned Business Analysts at CBO, backed by BCS certifications, provide an […]
Blog Post
CBO Consultant achieves BCS International Diploma in Business Analysis
Peter Le Vallois has successfully attained the BCS International Diploma in Business Analysis. Peter, who joined CBO in July 2022 as an experienced Business Analyst, had previously passed the required certifications but was forced to defer his final oral exam due to increased work pressures during the covid lockdowns, and the birth of twins. Peter […]
Case Study
Defining processes for paperless court proceedings
Guernsey’s courts plan to introduce an electronic system to organise, share, review, and present documents for hearings. This system will replace historic paper-based solutions and would be a significant landmark in the digital transformation of the courts. Initially, the project plans to focus on a pilot of Royal Court processes, which will include end-to-end coverage […]
Blog Post
CBO appoints technical and digital business analyst
A technical and digital business analyst, with broad experience of implementing large scale organisational change, has joined CBO. The appointment of Peter Le Vallois adds to the local management consultancy’s ability to ensure that IT-focused projects are delivered in a controlled and effective manner. ‘I first encountered CBO around five years ago and became interested […]
