Jason Gibbs

Senior Consultant

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With five years of experience as a COO for a UK property company, Jason has a depth of experience in championing change within a fast-paced and dynamic business model. Jason played a central role in developing his previous company into a market-leading competitor, focusing particularly on operations, business strategy and growth.

Jason’s core competencies include change and process management, data analysis and staff training and development. Jason is currently studying towards an MSc in Systems Thinking in Practice. This management discipline, with its proven analytical framework, provides tools to think strategically and challenge approaches to tackling complex situations, aiding strategic intervention. He also achieved a BCS International Diploma in Business Analysis in 2023.

With a real passion for delivering a well-rounded approach to meet the client’s needs, Jason takes pride in getting things done!

Articles by Jason

Insight

Unlocking the Potential of Business Process Modelling: Streamline, Standardise, Succeed

Discover the transformative power of Business Process Modelling (BPM) with the expert guidance of CBO. This insight paper delves into how BPM not only identifies but rectifies operational inefficiencies, propelling your organisation towards increased productivity and resilience. By documenting your workflows, BPM fosters improved workflows and enables organisations to navigate complex change. The seasoned Business Analysts at CBO, backed by BCS certifications, provide an […]

Case Study

Document automation software implementation delivers OCR technology to business

Context The project sought to implement a state-of-the-art document automation software system that is cloud based and would provide Optical Character Recognition (OCR) technology to the claims business areas. OCR systems convert physical, printed documents into machine-readable text, providing the following benefits: accelerated workflows, automated document routing and processing, and improved service by ensuring colleagues have the most up-to-date and accurate information. The […]

Case Study

Fraud Detection Case Study

Context The project sought to continue enhancing the risk management capability of the client, First Central Insurance & Technology Group (FCG). CBO’s Approach The project was at first run under the client’s waterfall ways of working, but part-way through embarked on an agile transformation which meant the CBO project manager was required to apply the APM […]

Blog Post

Systems Thinking – Part 1

How ‘messy’ is your problem? “The only problems that have simple solutions are simple problems. The only managers that have simple problems have simple minds. […] Complex, messy problems do not have simple solutions.” ― Russell Ackoff In the pursuit of efficiency, productivity and profitability, business leaders must orchestrate various teams, technologies and perspectives, collectively as one system. These systems are […]

Case Study

Implementation of Retail Point of Sale System

Context The Retail Solution Project focused on the identification and the implementation of a new stand-alone Retail Point of Sale (POS) system, to replace the organisation’s existing legacy software and hardware. The delivery included the definition of cross-cutting processes between the organisation’s Retail, Warehouse, and Finance functions, alongside core system delivery. The project objectives were to: Deliver a […]